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On the other hand, GMAC mortgage seems to have hired a different sort of customer service company whose employees pretend to be helpful and then nasty when their secret is discovered. Not sure where they really are. Most have only very slight accents, not Indian, at all. They answer phone calls but never ever respond to letters, even certified ones. I find it outrageous that a company can threaten its customers (over something it is responsible for) and then not bother to communicate in any meaningful way about the matter. I can swear there ain't no heaven but I pray there ain't no hell. _ Blood Sweat & Tears
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