Metatone sent me a link to this article and it has this surprising quote at the end:

As for India's $11.5 billion outsourcing industry, the big challenge is in meeting the ever-growing demand for its cheap, educated workforce. Ironically, rising wages and a shortage of skilled labor in India are prompting some companies in the land of outsourcing to outsource elsewhere. Tata, India's largest corporation, which makes everything from trucks to jewelry, already has call centers in the U.K.

Maybe we can eventually make language a complete impediment to understanding. -Hobbes

I have also read of many US corporations that have started bringing support back on-shore.  One way to improve our balance of payments, or national account deficit, that will only increase with devaluation of the dollar.

"It is not necessary to have hope in order to persevere."

Well if its call centre telemarketers then this is always handy

anti-telemarketing EGBG counterscript

The Direct Marketing sector regards the telephone as one of its most successful tools. Consumers experience telemarketing from a completely different point of view: more than 92% perceive commercial telephone calls as a violation of privacy.
Telemarketers make use of a telescript - a guideline for a telephone conversation. This script creates an imbalance in the conversation between the marketer and the consumer. It is this imbalance, most of all, that makes telemarketing successful. The EGBG Counterscript attempts to redress that balance.

Good luck!

Any idiot can face a crisis - it's day to day living that wears you out.

But these might actually be people living in Germany, or not? Here in Switzerland there is a Tamil community, and it is possible to have a young cashier at the supermarket or, as in the case of one of my clients who has a social worker, who looks Indian and has a Indian name but speaks Swiss German.