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Interesting and a situation or problem we do not have. My guess not to many Indians speak German.
by Fran on Thu Aug 13th, 2009 at 02:57:05 PM EST
That is interesting.  It has been a common problem in the UK.  Although via textphone I have no idea if the person I am talking to is UK based or not but my Auntie has often said that if you ask them a question they can't answer they keep going back to the script.  Very frustrating.
by In Wales (inwales aaat eurotrib.com) on Thu Aug 13th, 2009 at 03:16:24 PM EST
[ Parent ]
Metatone sent me a link to this article and it has this surprising quote at the end:

As for India's $11.5 billion outsourcing industry, the big challenge is in meeting the ever-growing demand for its cheap, educated workforce. Ironically, rising wages and a shortage of skilled labor in India are prompting some companies in the land of outsourcing to outsource elsewhere. Tata, India's largest corporation, which makes everything from trucks to jewelry, already has call centers in the U.K.


Maybe we can eventually make language a complete impediment to understanding. -Hobbes
by Izzy (izzy at eurotrib dot com) on Thu Aug 13th, 2009 at 03:23:07 PM EST
[ Parent ]
How ironic.
by In Wales (inwales aaat eurotrib.com) on Thu Aug 13th, 2009 at 03:24:35 PM EST
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I have also read of many US corporations that have started bringing support back on-shore.  One way to improve our balance of payments, or national account deficit, that will only increase with devaluation of the dollar.

"It is not necessary to have hope in order to persevere."
by ARGeezer (ARGeezer a in a circle eurotrib daught com) on Thu Aug 13th, 2009 at 10:52:59 PM EST
[ Parent ]
Well if its call centre telemarketers then this is always handy

anti-telemarketing EGBG counterscript

The Direct Marketing sector regards the telephone as one of its most successful tools. Consumers experience telemarketing from a completely different point of view: more than 92% perceive commercial telephone calls as a violation of privacy.
Telemarketers make use of a telescript - a guideline for a telephone conversation. This script creates an imbalance in the conversation between the marketer and the consumer. It is this imbalance, most of all, that makes telemarketing successful. The EGBG Counterscript attempts to redress that balance.


Good luck!



Any idiot can face a crisis - it's day to day living that wears you out.
by ceebs (ceebs (at) eurotrib (dot) com) on Sun Aug 16th, 2009 at 08:26:14 PM EST
[ Parent ]
My guess not to many Indians speak German.

Yet.

On one of the resource sites I use professionally, there are an increasing number of persons with Indian names who are obviously doing de/en translation.

And yes, I do start to get a little concerned about what impact this might have on prices...

The fact is that what we're experiencing right now is a top-down disaster. -Paul Krugman

by dvx (dvx.clt št gmail dotcom) on Fri Aug 14th, 2009 at 10:57:05 AM EST
[ Parent ]
But these might actually be people living in Germany, or not? Here in Switzerland there is a Tamil community, and it is possible to have a young cashier at the supermarket or, as in the case of one of my clients who has a social worker, who looks Indian and has a Indian name but speaks Swiss German.
by Fran on Fri Aug 14th, 2009 at 11:16:01 AM EST
[ Parent ]
Possible but...

Most people post their location in their profile, plus one of the default settings is how many hours ahead/behind each person (or their IP address) is. These are Indians in India.

The fact is that what we're experiencing right now is a top-down disaster. -Paul Krugman

by dvx (dvx.clt št gmail dotcom) on Fri Aug 14th, 2009 at 12:33:50 PM EST
[ Parent ]
Quite. A few years ago I worked with a firm selling CAD specs to EU industrials from Vietnam. The time differential was "billed" as a feature, not a bug.

Diversity is the key to economic and political evolution.
by Cat on Fri Aug 14th, 2009 at 01:31:57 PM EST
[ Parent ]
Swedish being a small germanic language it is even less common here. Though I know that some phone companies has their support in Scotland, staffed mainly by students from Sweden taking a year abroad in Scotland.

Sweden's finest (and perhaps only) collaborative, leftist e-newspaper Synapze.se
by A swedish kind of death on Sat Aug 15th, 2009 at 12:41:06 PM EST
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