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Unlike the Gas People.
Three years before the deadly San Bruno disaster, PG&E received an ominous warning: Its natural gas system, an internal review found, posed a "catastrophic risk." But the utility's management and board of directors failed to take critical steps to reduce the danger. That telling lapse was one of many disturbing signs that the company's culture had turned "dysfunctional," according to a five-member expert panel picked by the California Public Utilities Commission to look into the explosion. The panel's report, released Thursday, drew headlines for its suggestion that improperly monitored work on a nearby sewer pipe may have led the San Bruno pipe to rupture. But what may be more important in the long run are the report's insights into how the company operates internally. While PG&E's stated goal was to be "the leading utility in the United States," the panel faulted the company for being too bureaucratic, lacking management expertise, giving mere lip service to public safety and failing to take measures that might have averted the San Bruno tragedy.
That telling lapse was one of many disturbing signs that the company's culture had turned "dysfunctional," according to a five-member expert panel picked by the California Public Utilities Commission to look into the explosion. The panel's report, released Thursday, drew headlines for its suggestion that improperly monitored work on a nearby sewer pipe may have led the San Bruno pipe to rupture.
But what may be more important in the long run are the report's insights into how the company operates internally. While PG&E's stated goal was to be "the leading utility in the United States," the panel faulted the company for being too bureaucratic, lacking management expertise, giving mere lip service to public safety and failing to take measures that might have averted the San Bruno tragedy.
OK, the gas explosion only killed 8 people, and it only calls into question the condition of the gas network, so no big deal.
Except these are the same people who decide our energy future. "Life shrinks or expands in proportion to one's courage." - Anaïs Nin
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