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If there's a core to extract from social media, it's the potential for a 180 flip in polarity in the hierarchical model to bottom-up. This would be, in the short term, 'not a good thing'. What people want is often not what they need. But while 'want' can be simply measured, 'need' is harder to qualify. Beyond the short term, I guess want and need will tend to converge because the bottom-up flow also brings in more information.

And, while we're into decision and action dynamics, I would add in to this disruptive mix the slow but inevitable erosion of the middleman/rentier. Capitalism is about middlemen. Capitalism is about logistics.

I'd put the life of modern management theory as 1950 - 2010. It's dead, deceased.  What follows no-one knows.

You can't be me, I'm taken

by Sven Triloqvist on Tue Jan 29th, 2013 at 12:57:12 PM EST

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